Choosing a mortgage broker is a bit like choosing a doctor. You want someone who knows their stuff, explains things clearly and is around when you need them. Here's what working with Finfident looks like, so you know what to expect.
Who we are
Finfident Finance Brokers is a Sydney-based mortgage broking business helping clients across Australia, with strong roots on the NSW South Coast. Our tagline is "Simplifying Home Loans with Confidence", and that's the job: taking something complicated and making it clear.
We help with:
- First home purchases, including government schemes
- Refinancing, our specialty
- Investment loans
- Construction and land loans
- Self-employed and specialist lending
- Bridging, guarantor and low doc loans
Step 1: A conversation
We start with a call or video chat. We'll ask about your goals, income, expenses and timeline. No credit check at this stage.
Step 2: Options and a recommendation
We compare lenders from our panel and explain the options that suit you, with the trade-offs. We'll tell you why we recommend a particular loan, in writing.
Step 3: Application
We prepare and lodge your application, using secure document upload. We chase the lender, so you don't have to.
Step 4: Approval and settlement
We keep you updated at each stage: valuation, approval, loan documents and settlement.
Step 5: After settlement
This is where many brokers disappear. We don't. We review your loan regularly and let you know if a better rate is available. If your bank won't match, we'll help you refinance.
Our obligations to you
Mortgage brokers in Australia must act in your best interests under the Best Interests Duty. We must:
- Recommend loans that are in your best interests
- Tell you how we're paid
- Avoid conflicts of interest
Finfident Finance Brokers (ABN 94 679 280 801) is Credit Representative 569374 of Outsource Financial Pty Ltd (ACN 131 090 705), Australian Credit Licence 384324.
How we're paid
In most cases, the lender pays us a commission when your loan settles. If a fee ever applies, we'll tell you upfront, in writing, before you proceed.
Australia-wide
Most of our work is done by phone, video and secure online document upload. Whether you're in Sydney, on the South Coast, in Melbourne, Brisbane or Perth, we can help.
Frequently asked questions
Do I need to visit an office?
No. Everything can be done remotely.
How long does the first conversation take?
Usually 20 to 30 minutes.
What should I have ready?
Rough figures on income, debts, savings and what you're looking to do. We'll take it from there.
Ready to talk? Call Finfident on 0424 545 654 or email info@finfident.com.au.
This article is general information only and doesn't take into account your objectives, financial situation or needs. Figures, rates and scheme rules are current as at October 2026 and can change. Finfident Finance Brokers (ABN 94 679 280 801) is Credit Representative 569374 of Outsource Financial Pty Ltd (ACN 131 090 705), Australian Credit Licence 384324.